If you need to access tickets you have previously requested, on your Home screen you will see up to 5 of your most recent tickets. If the ticket you need to look at is shown here, tap on the Ticket Number to view its Summary page:
If you need to view an older ticket, it can be searched by tapping the History/Search button:
There are numerous search fields you can use, including:
- Ticket Number - Search with exact ticket numbers (or within a range of ticket numbers)
- User Reference - if you used a reference name or number for the ticket, enter this here
- Town/City - enter a locality name to bring up tickets requested in that area.
- Creation date - enter date ranges to bring up tickets submitted within those time frames
Multiple search parameters can be combined to narrow down the search. Tap the Search button to start the search for your tickets once the information is entered.
Matching tickets will then be listed below. Tap the ticket you would like to open the ticket's Summary Screen. This will display the ticket details and the notified facility owners.